Privacy Policy

Effective Date: March 19, 2026

SMS Communications

Sanctuary Signal uses SMS messaging to provide account notifications, team coordination, and service-related alerts.

Message frequency may vary. Message and data rates may apply.

Users may opt out at any time by replying STOP or request assistance by replying HELP.

1. Introduction

This Privacy Policy describes how Sanctuary Signal by Alethos, LLC ("Sanctuary Signal," "we," "us," or "our") collects, uses, and protects your information when you use our website and services.

2. Information We Collect

We may collect personal data such as names, email addresses, phone numbers, organization details, role and roster data, and account profile details you provide.

We may collect usage data such as log events, device and browser details, page interactions, form submissions, timestamps, and service activity needed to operate and secure the platform.

We may use cookies, local storage, and similar technologies to support site functionality, remember basic preferences, and improve user experience.

3. Use of Your Information

We use information to provide and maintain services, process support requests, deliver requested SMS and other notifications, manage accounts, improve reliability, prevent abuse, and comply with legal obligations.

4. Disclosure of Your Information

We may disclose information to trusted service providers that help us deliver hosting, infrastructure, communications, analytics, and support services under confidentiality and data protection obligations.

We may also disclose information as required by law, to protect rights and safety, or as part of a merger, acquisition, financing, or asset transfer.

We do not sell personal data. We do not share or sell SMS opt-in consent data to third parties for promotional purposes.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage method is fully secure, but we work to reduce risk and respond to incidents promptly.

6. Your Data Protection Rights

Depending on your location, you may have rights to access, correct, update, delete, or limit certain processing of your personal data. You may also have rights to data portability or to withdraw consent where applicable.

To exercise applicable rights, contact us using the details in the Contact Us section below.

7. California Consumer Privacy Act (CCPA)

California residents may have specific rights under the CCPA, including rights to know, access, and delete certain personal information, and rights related to non-discrimination for exercising privacy rights.

We do not sell personal information, including SMS opt-in consent data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted with an updated Effective Date.

9. Contact Us

Privacy: privacy@sanctuarysignal.com
Support: support@sanctuarysignal.com
Phone: +1 (828) 742-4230